Medical Disclaimer
What our care covers — and what it doesn't.
Effective: 2026. Read this before booking.
Not an emergency service
OriaCare is not equipped to handle medical emergencies. If you are experiencing chest pain, difficulty breathing, severe bleeding, suicidal thoughts, or any other urgent symptom, call 911 or go to your nearest emergency room immediately.
No controlled substances
Our providers do not prescribe controlled substances of any schedule (II–IV), including opioids, benzodiazepines, and stimulants such as ADHD medication. If you need ongoing controlled-substance management, please seek care in person with a provider who can supervise that treatment.
Who we serve
Consultations are available only to adults aged 18 and over who are physically located in the State of California at the time of the visit. Our providers are licensed in California; we cannot legally treat patients in other states. We do not provide pediatric care.
The limits of telehealth
A video consultation is not a substitute for a hands-on physical examination. Your provider makes decisions based on what you describe, what is visible on camera, and any records or images you share. Some conditions cannot be safely assessed remotely; in those cases, your provider will recommend in-person evaluation, imaging, or laboratory testing rather than treat blindly.
No guaranteed outcomes
Medicine is a practice, not a transaction. Booking a consultation does not guarantee a particular prescription, letter, referral, or diagnosis. Your provider will offer what is clinically appropriate based on your individual situation. Results, recovery, and response to treatment vary from person to person.
When to seek in-person or emergency care
Seek emergency care for symptoms that are sudden, severe, or worsening rapidly — including but not limited to chest pain, stroke symptoms, severe abdominal pain, high fever in combination with confusion, or any thoughts of harming yourself or others. Seek in-person care for anything that requires a physical examination, procedure, or imaging that cannot be ordered remotely.
When the provider-patient relationship begins
Browsing this site or booking an appointment does not create a provider-patient relationship. That relationship begins at the start of your video consultation and ends at its conclusion, except where ongoing obligations apply under law (records retention, follow-up of test results ordered during the visit).
Questions
If anything here is unclear, write to us at /contact. A real person responds.